The tipping point from warm leads and engaged opportunities to customers is one that many agonise over. In this session, our comms and customer experts will share everything you need to start optimising these key stages of your customer journey.

We'll be covering:

• The changing trends in marketing and sales conversion strategies‍
• The most common mistakes that cause you to miss out in the last mile of your customer journey
• Best-practise strategies for improving your conversion rates across your warm opportunities - and beyond the point of sale
• When and where to invest to get better results for your team

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Our Speakers

This session will be led by our panel of conversion and CX specialists:

Mark Leach, Managing Director, Manchester, Brainlabs

Naeem Alvi-Assinder, Founder, Notepad

Osh Rice, Managing Director, Daydot

Sara Parrish, Lead CX Consultant, krow group

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Got a specific challenge? This limited workshop session will allow you to ask key questions that shape the conversation – register below to reserve your place.

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